Player domi4243 posted a message on 10/10 11:28 on the MadWin Forum: how to collect points after tomabola Prizes?. Answer him on MadWin and exchange with other players

if your points are not credited to you again contact customer service it is because I did when it happened to me and I was refunded the next day at the latest! 😉

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jaelle46 wrote: : normally
your raffle tickets Sweepstakes carried over to the next draw they are refunded to you, if you have not won they are credited back to you account the night of the draw around 02h of the morning look in your account on the historyaccount history have many you can do as I do the notes by draw date ex: 04-11 -32377pt :set of...: 1 ticket
-66576... etc... on 05-11.....pt....
it allows me to check the next day if all my windows are refunded and if there is any problem contact customer service they will credit you it happened to me only once and everything has been put back in order..
..... soon.....

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exactly the same account me.... just the return and validate the news.... has never had a problem....

Have a nice day & good gamessss

normally your Sweepstakes tickets are not carried over to the next draw they are refunded to you, if you have not won they are credited back to you on the night of the draw around 2am look in your account on theaccount history if you have many you can do as I do the notes by draw date ex: 04-11
-32377pt : set of....: 1 ticket
-66576... etc... on 05-11.....pt...
it allows me to check the next day if all my windows are refunded and if there is any problem contact the customer service they will credit you it happened to me only once and everything has been put back in order...
a bientot....

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I have the same problem, Round my MadPoints (for now half) are not refunded after the Sweepstake, when it is clearly that they are all refunded.

Does anyone have any information?