I agree with Cricri04 that I greet him and all the other players, it would be nice to be able to cancel messages sent to customer service. Similarly, I would like it to be possible to indicate that the message is urgent. A bug in the ranking of a tournament and you lose your place (especially the 1st one). I have received Prizes that have been declared Valid even today.
I still bothered customer service for nothing:) (I'm resubmitting my proposal to be able to delete customer service requests that no longer have any reason to be, it would probably save you time in processing all messages... for example, I would now have deleted my request!)
For Prizes, it surprised me! Except at the beginning of August, the Prizes ordered in the shop (and in particular the Wires) are generally validated in 1-2 days and sent the next day.
some catching up to do after the holidays, but everything will be back to normal in a few days at most. No particular concern therefore with your Cricri04 account, everything will be validated quickly.
You have to wait 90 days before contacting customer service, however since it is August I think it was the peak Prizes season, so be patient again. π
far as I am concerned, the last ones sent were on 19/08.
To date, the other batches have been validated.
In How it Works until now I have noticed an Mode delay of one week after validation. Of course, this was not the case when MadWin was on vacation. What I understand.
My last 2 Prizes wonMadLotto) date from 19/08 and I received them 2 weeks ago. For MadWin or CadoVillage, I exchanged them, I can't answer you any better. If other players have the same case and can answer you...