Player cricri04 posted a message on 08/09 19:21 on the MadWin Forum: Gift sending. Answer him on MadWin and exchange with other players - Page 2

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Subject :  Gift sending
jpm50
555 
10/09/2010 10:24:15

I agree with Cricri04 that I greet him and all the other players, it would be nice to be able to cancel messages sent to customer service. Similarly, I would like it to be possible to indicate that the message is urgent. A bug in the ranking of a tournament and you lose your place (especially the 1st one). I have received Prizes that have been declared Valid even today.

cricri04
329 
09/09/2010 22:19:36

Thank you Webby!

I still bothered customer service for nothing:) (I'm resubmitting my proposal to be able to delete customer service requests that no longer have any reason to be, it would probably save you time in processing all messages... for example, I would now have deleted my request!)

For Prizes, it surprised me! Except at the beginning of August, the Prizes ordered in the shop (and in particular the Wires) are generally validated in 1-2 days and sent the next day.

I would be patient: D

webmaster
1629 
09/09/2010 13:55:08

Hello πŸ™‹ we still have

some catching up to do after the holidays, but everything will be back to normal in a few days at most. No particular concern therefore with your Cricri04 account, everything will be validated quickly.

The Web'.

Guizmore
112 
09/09/2010 02:10:11

You have to wait 90 days before contacting customer service, however since it is August I think it was the peak Prizes season, so be patient again. πŸ™‚

cricri04
329 
08/09/2010 21:43:38

Thank you!!!!

If you've had validated lots it's because there's probably something wrong with my account... I'm going to have with customer service so πŸ˜‰

calop06
611 
08/09/2010 21:08:18

Good evening cricri πŸ™‹ As

far as I am concerned, the last ones sent were on 19/08.

To date, the other batches have been validated.

In How it Works until now I have noticed an Mode delay of one week after validation. Of course, this was not the case when MadWin was on vacation. What I understand.

Hopefully for you it will be fixed quickly.

Have a good evening 🎀



sirius
23 
08/09/2010 21:06:01

Good evening,

For my part, the Prizes were validated until 26/08 on MadWin and QuoVerbis; the last shipment dates from 25/08.

Have a good evening.

raphi62200
392 
08/09/2010 19:55:32

πŸ™‹ Hello cricri!

My last 2 Prizes wonMadLotto) date from 19/08 and I received them 2 weeks ago. For MadWin or CadoVillage, I exchanged them, I can't answer you any better. If other players have the same case and can answer you...

Have a good evening!



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